Problems with your Products / Solutions for your Products
All products sold are brand new genuine units, with manufacturers guarantee. If you find you are having problems with your products, it is suggested you look at the manufacturers support website and try and find a suggested solution. Most Problems can be solved quickly by following simple solutions provided on each site. If you can't find the solution to your query, telephone contacts can be found below for each manufacturer.
TomTom Support
TomTom Support - 0845 161 0009 TomTom Support - http://www.tomtom.com/support/index.php?Language=1 OR email your register your problem for a fix to be sent to you: http://repair.tomtom.com/palmtop/tn/repair.NSF/repair
HP Downloads and Updates
Type in your model number, to take you to your products specific website for all downloads and available updates. http://welcome.hp.com/country/uk/en/support.html
Apple iPod Updates
A solution to your problem maybe fixed from downloading one of the software updates available from Apple. Please follow the link.
http://www.apple.com/ipod/download/
TomTom Downloads and Available Updates
Fixes and solutions to software are updated periodically. Please check back to find the latest downloads. http://www.tomtom.com/support/support.php?ID=3&Language;=1&M;=0
Mio Tech Updates and Current Downloads including Mio Map
Support - http://www.mio-tech.be/support/default.asp
Downloads - http://203.66.161.9/visitor/v_FileDown2004C.asp
MioMap Downloads - http://www.mio-tech.be/downloads/default.asp
MIO 168, I have installed the software and maps but I can't get a signal?
Likely that the setting for the Mio receiver hasn't been configured.
Open up 'TomTom' - Click on 'More' icon - Click on 'GPS' Satellite icon - Click on 'GPS' Tab - Uncheck the 'Tick' box - 1st drop down menu should be TomTom ?, 2nd Drop down menu should read 'SP2'.
Recheck tick box and return to Settings screen.
Resetting iPod
Most problems can be solved by restting the unit.
1. Connect iPod to a power outlet
2. Toggle the Hold switch on and off.
3. Press and hold the Select and Menu buttons for at least 6 seconds, until the Apple logo appears.
iPod will not respond.
1. Make sure Hold switch is off
2. If you are using remote, make sure remote's Hold is off.
3. If that doesn't work, connect iPod to a power source. It may need recharging.
4. If that doesn't work, iPod may need ressetting.
5. If that doesn't work, you may need to restore iPod software. See p. 32 in manual.
